Privacy Policy

Last updated: July 28, 2026

EURASIA JAPAN Co., Ltd. respects the privacy of website visitors and takes reasonable measures to protect the information provided to us.

This Privacy Policy explains what information we may receive through https://eurasiajapan.com, how we use it, when it may be disclosed to third parties, and what rights users have regarding their personal information.

1. Company Information

The website is operated by:

EURASIA JAPAN Co., Ltd.
Office 4506, 3-6-8 Harumi, Chuo-ku, Tokyo 104-0053, Japan
Email: info@eurasiajapan.com
Phone: +81 70 2286 8185

EURASIA JAPAN Co., Ltd. is registered and operates in Japan.

Personal information is processed in accordance with applicable Japanese laws, including Japan’s Act on the Protection of Personal Information (APPI).

2. Information We May Collect

We may receive information that users voluntarily provide:

• through the contact forms on our website;
• by email;
• through WhatsApp;
• when requesting a quotation or commercial offer;
• when placing a wholesale order.

This information may include:

• first and last name;
• company name;
• country of residence or business location;
• email address;
• telephone number;
• delivery address;
• information about selected products;
• order details and quantities;
• the content of messages and inquiries;
• information required to prepare invoices, shipping documents, and export documents.

We do not request a user’s date or place of birth unless such information is required by applicable law or for a specific transaction.

3. Bank and Payment Information

The website does not accept payments by bank card.

EURASIA JAPAN Co., Ltd. does not collect or store:

• bank card numbers;
• bank card expiration dates;
• CVV or CVC security codes;
• online banking passwords;
• other bank card information.

Payments are made by bank transfer using the bank details provided in the invoice.

Bank transfers are processed by the buyer’s and seller’s banks in accordance with their own terms and privacy policies.

4. How We Use Information

We may use the information we receive for the following purposes:

• responding to inquiries;
• checking product availability;
• preparing quotations and commercial offers;
• calculating product and delivery costs;
• preparing pro forma and final invoices;
• processing and fulfilling orders;
• preparing export, shipping, and customs documents;
• arranging international delivery;
• communicating with customers;
• fulfilling contractual obligations;
• maintaining accounting and business records;
• preventing fraud and misuse;
• protecting and improving the website.

We use personal information only for legitimate business purposes and within the scope necessary to provide our services.

5. Disclosure of Information to Third Parties

We do not sell personal information or provide it to third parties for their independent advertising purposes.

When necessary, a limited amount of information may be shared with organizations involved in processing and fulfilling an order, including:

• product manufacturers and suppliers;
• freight and logistics companies;
• warehouse service providers;
• customs brokers and representatives;
• banks;
• website hosting providers;
• email and communication service providers;
• accountants, auditors, and legal advisers;
• government authorities when disclosure is required by law.

We disclose only the information reasonably necessary for the relevant organization to perform its services.

6. International Processing of Information

Because EURASIA JAPAN Co., Ltd. conducts international trade, information may be transferred to and processed in different countries depending on:

• the customer’s location;
• the delivery route;
• the location of the freight or logistics company;
• the location of a service provider;
• customs and export requirements.

We take reasonable measures to protect the confidentiality and security of information transferred internationally.

7. Data Retention

We retain information only for as long as reasonably necessary to:

• respond to an inquiry;
• prepare and fulfil an order;
• perform contractual obligations;
• comply with accounting and tax requirements;
• comply with customs and export requirements;
• resolve possible disputes;
• protect the legitimate interests of the company.

When the information is no longer required, it may be deleted, destroyed, or anonymized unless continued retention is required by law.

8. Information Security

We take reasonable organizational and technical measures to protect information against:

• unauthorized access;
• loss;
• unlawful use;
• alteration;
• copying;
• disclosure;
• destruction.

These measures may include:

• restricting employee access;
• using password protection;
• protecting email accounts;
• keeping software updated;
• creating backups;
• controlling access to the website administration panel.

However, no method of transmitting or storing information can guarantee absolute security.

9. Technical Information and Cookies

When a user visits the website, limited technical information may be processed automatically, including:

• IP address;
• browser type;
• device type;
• operating system;
• date and time of the visit;
• pages viewed;
• the source from which the user accessed the website.

The website may also use cookies and similar technologies for:

• ensuring the proper operation of the website;
• remembering user preferences;
• improving security;
• analyzing website performance;
• improving content and usability.

Users can restrict or disable cookies through their browser settings. However, some website functions may not work properly if cookies are disabled.

10. Third-Party Services

The website may use third-party services, including:

• website analytics services;
• online maps;
• social media buttons;
• WhatsApp;
• website security services;
• hosting and cloud services.

These third-party services may independently collect technical information in accordance with their own privacy policies.

EURASIA JAPAN Co., Ltd. does not receive bank card information through these services.

11. Marketing Communications

We may send information about products, services, and commercial offers only:

• at the user’s request;
• as part of ongoing business correspondence;
• with the user’s consent;
• where another lawful basis applies.

Users may opt out of marketing communications at any time by contacting:

info@eurasiajapan.com

12. User Rights

A user may contact us to:

• ask what personal information we hold about them;
• correct inaccurate information;
• update outdated information;
• request deletion of their information;
• withdraw previously given consent;
• request that marketing communications be stopped.

Requests should be sent to:

info@eurasiajapan.com

To protect personal information, we may ask the user to verify their identity before processing a request.

13. Links to Third-Party Websites

The website may contain links to third-party websites and online services.

EURASIA JAPAN Co., Ltd. does not control the content or privacy practices of third-party websites.

Users should review the privacy policy of any third-party website before providing personal information.

14. Information About Minors

The website is primarily intended for adults, company representatives, and wholesale customers.

We do not knowingly collect personal information from minors without the consent of a parent or legal guardian.

15. Changes to This Privacy Policy

EURASIA JAPAN Co., Ltd. may update this Privacy Policy from time to time.

The current version will always be available at:

https://eurasiajapan.com/privacy-policy

The date of the latest update will be shown at the beginning of this document.

16. Contact Information

For questions regarding this Privacy Policy or the processing of personal information, please contact:

EURASIA JAPAN Co., Ltd.
Office 4506, 3-6-8 Harumi, Chuo-ku, Tokyo 104-0053, Japan
Email: info@eurasiajapan.com
Phone: +81 70 2286 8185